Privacy Policy
 

SilverWing Consulting Ltd Privacy Policy

This privacy policy sets out how SilverWing Consulting Ltd uses and protects any information you provide to SilverWing Consulting Ltd when you use this website and undertake our coaching sessions. Every effort has been made to ensure this policy is simple and easy to understand.

SilverWing Consulting Ltd is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

SilverWing Consulting Ltd may change this policy from time to time by updating this page. You should check this page periodically to ensure you are happy with any changes. This policy is effective from 13th October 2022.

What we record:
 

We may hold the following information on our systems:

• Name
• Contact information including your email address
• Records of purchased sessions
• Records of queries, emails, and feedback received via email

We will not sell, distribute or lease your personal information to third parties under any circumstances.

What we do not record:

• Credit card or payment card details
• Information required to authenticate your identity when purchasing a coaching session

This data might be recorded on third party payment processing systems and is subject to their own corporate privacy policies and relevant legislation.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping and income tax reporting purposes
• We may use the information to improve our services

Security

We are committed to ensuring your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

In compliance with Canadian Federal, Provincial and Territorial Statutes, you may at any time request details of personal information which we may hold about you, by contacting us.

You may also ask us to remove any data held about you on our systems. We will do so promptly on your request.